Privacy Policy

Octaine Privacy Policy

Effective Date: Aug 8, 2025
Last Updated: Aug 8, 2025

At Octaine (“we”, “our”, “us”) we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, website, mobile applications, and connected platforms (collectively, the “Platform”).
By using Octaine, you agree to the practices described in this Privacy Policy.

 

1. What Information We Collect

We collect the following categories of personal information:

  • Account Data: Name, email address, username, password, and other ways to identify you to your internet identity.
  • Fitness & Performance Data: Ride logs, power output, heart rate, cadence, and other telemetry, including information as to calculated metrics that provide the user experience.
  • Betting Data (where applicable): Wagers placed, betting history, outcomes, and cryptocurrency wallets (if used).
  • Device & Usage Data: IP address, browser type, device ID, geolocation, usage logs.
  • Communications: Support queries, forum posts, and community interactions.
  • Biometric Data (optional): Rider verification metrics such as video recordings or weight checks (with consent).

 

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and operate the Platform, including user registration, profile management, and personalized experiences.
  • To deliver fitness and esports services, including race timing, ranking, challenge results, and performance analytics.
  • To enable betting functionality, including processing wagers, managing outcomes, and complying with anti-fraud obligations.
  • To improve our services, using telemetry and usage data to analyze trends and enhance the user experience.
  • To communicate with you, including notifications about events, changes to our services, promotional offers, and support responses.
  • To ensure platform integrity, including fraud detection, rider verification, and enforcement of our rules and policies.
  • To meet legal and regulatory obligations, including anti-money laundering (AML), know-your-customer (KYC), and data retention laws.
  • To collect and distribute information related to a specific want of the user, or to generate suggestions about content, features, or services that may be relevant or of interest to that user.

 

3. How and Why We Share Your Information

We may share your personal information with the following categories of recipients:

  • Betting and Payment Partners: To facilitate peer-to-peer and third-party bets, process payments, and manage risk and fraud detection.
  • Analytics Providers: To understand platform usage, improve features, and personalize user experiences.
  • Event Sponsors and Partners: If you participate in a challenge or prize-based activity, relevant performance data (e.g., rankings, metrics, eligibility) may be shared with sponsors or displayed publicly.
  • Verification and Anti-Cheating Services: To ensure fair play, including optional biometric verification or metrics review.
  • Other Users: If you participate in public competitions or leaderboards, your name, performance data, and avatar may be visible to other users.
  • Legal or Regulatory Authorities: When required by law, or in response to lawful requests (e.g., audits, investigations, subpoenas).

We only share the minimum data necessary for the intended purpose and require our partners to adhere to strong confidentiality and data protection standards.

 

4. International Transfers

Because Octaine operates globally, your personal information may be transferred to, stored, or processed in countries outside of your home jurisdiction. These countries may have different data protection laws than your own.
When we transfer your personal information internationally, we take appropriate steps to ensure it is handled securely and in accordance with this Privacy Policy. These safeguards may include:

  • Contractual clauses approved by data protection authorities (e.g., EU Standard Contractual Clauses).
  • Data processing agreements with third-party service providers.
  • Assessments of local legal environments to ensure appropriate levels of protection.

By using the Platform, you consent to the transfer of your data to countries outside of your home jurisdiction, including countries that may have less stringent data protection rules.

 

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete data.
  • Deletion: You may request deletion of your personal data, subject to legal and operational obligations.
  • Objection: You may object to certain types of data processing, including direct marketing.
  • Restriction: You can request that we limit the processing of your data under certain circumstances.
  • Data Portability: You may request a copy of your data in a machine-readable format for use with other services.
  • Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@octaine.com. We may require verification of your identity before processing your request.
Please note that some rights may be subject to legal limitations or require further clarification depending on the jurisdiction in which you reside.